When orders are placed with MBS Standoffs we offer shipping through FedEx, UPS, USPS, and DHL. All shipping charges are received from them and we do not control what they charge. If you would like to utilize your own shipping account there will be a $5 charge, then you would pay the fee charged to you by the shipping company provided.
Online credit card purchases are processed through Authorize.net. Authorize.net is one of the best and most secure providers for processing credit card charges through the internet. They are a third party vendor and we do not have access to the card information from this vendor. We do recommend that you clear your cookies and make sure that you have a secure internet connection when placing your order. This is because we cannot control what happens between your system and ours when the order is processed.
Sales tax will not be charged unless you are located in the state of Florida or the state of Nevada. If you have a resale certificate for either state please email it to sales@mbs-standoffs.com or give us a call at 813-938-6025 and we will make sure to mark your account accordingly.
Yes, we can ship orders internationally. International orders must be placed by phone at 813-938-6025 or by email at sales@mbs-standoffs.com. When placing an international order please provide us with all your company and order information so that we may quote you properly. All orders will be shipped via DHL. We do accept third party carriers as long as you provide the shipping details. All international orders must be paid via wire transfer.
MBS Standoffs is committed to protecting your personal information and privacy. No information will be sold or shared with any third party outside of the duties required to fulfill the order. MBS Standoffs has passed all required processes to be compliant with information security.
Please contact the office at 813-938-6025 or you can also reach us via email at sales@mbs-standoffs.com within 30 min of processing the order to cancel or change orders.
Yes, all orders either placed online or by phone will get an email confirmation as well as a shipping confirmation with your tracking number as well. Make sure to check your spam folder from our automated system. The email address associated with those emails will be sales@mbs-standoffs.com
The customizable is line is “Al a Carte” which means each piece is sold separately. The inexpensive line is sold “all in one” so it includes everything but the mounting hardware.
Usually we have a 10-14 day lead time depending on the product. The lead time usually starts after the purchase has been made.
All orders are shipped same day as long as we have the product in stock. The latest that an order can be placed is 7:30 pm ET.
